Apple iPod Shuffle 512MB and 1GB Review. I’ll save you any suspense, they’re toast!

I’m a long time gadget nut and have fallen back in love with Apple in the last few years after a ten year hiatus when they lost their mind. I’ve had a 15 inch PowerBook since March that I truly enjoy using despite some of its shortcomings so it was an obvious extension to go out and purchase an iPod. Apple iPod Shuffle I know, it’s supposed to happen the other way around according to the Apple business model but I love to be a rebel without a cause. I’ve used tons of Windows based MP3 players over the years. I lean towards the bleeding edge when I have the cash to support the habit and even owned one of the very first Sony Walkmans that I purchased in Asia en route from Australia to the U.S. When I arrived in the U.S. no one had seen one yet and when I returned to Australia where I was living at the time it was almost a year before any of them made it there. But, I digress. I’ve also used mini-disc players with good success (even for running where they are prone to skip). So, since I love to run I was a natural target for the Shuffle. Indeed everything was going to plan until this summer when I decided to expose my Shuffle to a bare chested mid-afternoon run. Not to get too graphic here but I’m the kind of guy that just doesn’t perspire a lot even when I’m going flat out in the boiling summer humidity that is so renowned here in South Florida. So, yes it was 90 degrees outside and my iPod shuffle was doing its best to bump and grind against my sweaty chest for the five mile run. Soon enough the unit was starting to flake out. Apple iPod home page with runnerIt started with not turning on properly and switching songs. Then, it would only play in random shuffle mode and not the ordered track mode. By the end of the run it was toast. The battery check light would come on but my PowerBook wouldn’t recognize it anymore and everything I tried produced the big fat zilch o, you’re a looser baby, so why don’t you kill me. I chalked it up to bad luck, a fluke, Apple would never make a product so useful, so clearly designed for people who would be using it for exercise and not design it to deal with a little sweat. Even the cheapest Windows-based MP3 players I’ve used have held up for years of abuse without incident. I just stopped using them because they were too large, ugly, and newer units had better functionality and ultimately a prettier and younger face, ahem.

So a few days later I’m running my same route, same weather, the 1GB iPod shuffle around my neck this time. Same thing happens half way through the run. This unit was almost brand new. Same symptoms, same point of failure. First, I was horrified, then aghast, then I got really pissed off. I mean, you’ve got to be kidding me! I know there’s some smart alec out there laughing at me right now and quoting the iPod owners manual where it specifically states that you cannot, under any circumstances expose your Shuffle to moisture. Hey, even if that’s true *I* don’t care. I haven’t had to read a portable music player manual since my dad bought me that Sony Walkman. Apple iPod home page with runnerCall me crazy but I just expect proven, electronic products with solid state memory to work like a mule in a Juan Valdez coffee commercial.

Oh yeah, you know where this is going, it does indeed get *even* better.

So, the first unit I toss in the trash because it’s beyond the 6 month warranty and hell, I only paid $100 for it. Wait, that’s a lot of money! But, away it went with the dump truck on a Tuesday morning. The 1GB unit was only a few months old and as you’ve heard had never been used with the sweaty chest before. This one was going back to the mother ship in Cupertino for a quick repair jaunt down Infinite Loop. OK, it was probably going to go back to some sweat shop(no pun intended) in China but I liked to imagine it going back to the Bay Area where I used to live. So, I diligently go through Apple’s site, figure out how to sign up for repair service and I’m thinking to myself, hey, it will cost less to fix this then buy a new one and all will be well. Then the Apple site tells me my unit is beyond warranty. I look at the info and Apple’s system has somehow assigned my serial number and purchase date from my original 512MB unit (the one out of warranty) to the very new 1GB unit. I’m looking at my beautiful PowerBook screen with its amazing resolution and deep colors in absolute shock. I KNOW that I registered both units, and I couldn’t have switched the serial numbers around because I purchased them months apart from each other. Further, it’s not like they were the same model. It would be kinda hard to confuse a 512MB and 1GB unit now wouldn’t it! But, all the same, Apple is convinced the 1GB unit was the first one I purchased and says I have to produce my receipt to get the unit serviced under warranty. All great except I rarely keep receipts for small purchases and this was no exception (yes, shame on me, won’t do that again). So, I’m stonewalled. Apple has completely screwed me. Not once, not twice, but yes, three times. Isn’t there an old saying about that?

I still love Apple and I still love my PowerBook but I won’t be buying any iPods in the near future and I’ll be the quintessential pissed off consumer who tells everyone he meets about my bad experience with my Apple iPod’s. It’s a real shame.

Oh yeah, what did I do as a replacement? Back in July of 2005 I had purchased a Cingular Audiovox SMT5600 Windows based Smart phone. Not everything about this phone or Mobile OS is SMART but it does have Windows Media Player. After installing an after-market 512MB Mini-SD memory card it had more than enough capacity for a run and the typical voice recording function I like to use when driving. It’s like a Motorola ROKR and a lot more. I highly recommend the phone which I’ll review here at a later time.

The moral of this sad tale? Don’t sweat your Shuffle baby and don’t expect Steve Jobs and Apple to come to the rescue if you do.

O.J. Gude and me

Our LegacyFirst Electric Outdoor Advertisement O.J. Gude Co NYC 1892

Seen through the lens of advertising and technology the birth of EXCELER8 has come about as a result of some interesting twists and turns.
As far as this story goes its beginnings lie in a tradition very familiar to our young nation. A young man, a tailor by trade, makes his way to our shores from a far away place and settles in the new world. This young man is from Hanover Germany and he comes as many do to the shores of New York. Here he marries a young woman who gives him a fine family of sons and daughters, one of which they give the name Oscar. Still a boy, Oscar looses his father and continues life with his mother, brothers and sisters. He becomes a man and goes out on his own in search of his dreams. He pours his sweat and ingenuity into many things but the first proposition to take hold is with distributing circulars in New York City for a washing powder.

The year is now 1878 and the place is Brooklyn, New York. My Great, Great Grandfather O.J. Gude, starts an outdoor advertising company with $100 in capital. The O.J. Gude Company goes on to pioneer the first use of the electric bulb in a billboard sign in May, 1892 just thirteen years after Thomas Edison invents the first light bulb. The sign hangs on the side of the Cumberland Hotel where Twenty-Third, Broadway and 5th Avenue cross paths. The sign was 50 by 80 feet and used 1,457 lights that flashed its story MANHATTAN BEACH – SWEPT BY OCEAN BREEZES.

A great marketer, H. J. Heinz, is staying in a hotel across the street and notices the sign. He knows immediately that he has to use the new sign technology for his company. He contacts O.J. the next day and soon an electric sign with a huge green Heinz pickle dominates the same spot. O.J.’s business is off and running. Later the hotel would yield way to the Flatiron building where many more O.J. Gude installations would appear.

O.J. Gude Heinz Sign

But Times Square is where O.J. really makes his name. O.J. Gude becomes known as the ‘"Sign King of Times Square" and the "Napoleon of Publicity" and his electric "Spectaculars," the name still used today for the mammoth signs on Times Square, quickly became prolific and so associated with the bright light that bathes Broadway that O.J. is credited with coining the term and helping to create the ‘The Great White Way.’

Times Square O.J. Gude Co. Signs

By 1919 O.J. Gude’s name adorns over 10,000 billboards across the U.S. but he is remembered most for his early work with electric advertising signs. One of his most famous signs was the Wrigley’s gum spectacular placed on Broadway. "In 1917, when Gude put up a two-hundred-foot-long spectacular, on the west side of Broadway between Forty-third and Forty-fourth, featuring twelve gleaming “spearmen” who went through spasmodic calisthenics, it was as big an event in American pop culture, in its way, as the opening of “The Jazz Singer,” ten years later," according to an article in The New Yorker.

"Gude was the Botticelli of Broadway." according to an article in Newsday. "In 1917, he created what many consider his masterpiece: a Wrigley’s Spearmint gum sign eight stories high and 200 feet long. Using 17,500 lights, Gude summoned a curlicued fantasy kingdom of peacocks and fountains sure to make onlookers think "Wrigley’s" whenever they hankered for a good chew."

A more modern version of the famed Wrigley’s Spearmint Gum sign.O.J. Gude Company Wrigley's Sign

O.J.’s dominance in the outdoor advertising space and use of cutting edge technology with proven advertising methods he perfected with his many regular billboards made him a classic rags to riches millionaire by the turn of the century.

O.J. made his mark in a time of great change, where modern technological advances were having life changing impacts on people and societies the world round. Advertising, then as now, was one place where we got to see that technology pushed to its limits for the purpose of reaching people, and connecting them with advertiser brands and messages. We’re still at it: pushing technology in the pursuit of ever more effective advertisements. I am reminded in no small way of the current interactive rich media ads I deal in when I read a quote from O.J. talking about his spectaculars, "O.J. Gude declared that outdoor advertisers "forced their announcements on the vision of the uninterested as well as the interested passerby." The ads O.J. made famous drew critiques back in their time just as current online ads do today. While some called the huge signs ‘garish’ many others remember them fondly for their awesome display and entertainment value and for the American ingenuity that they symbolized. I wonder if O.J. realized that almost 100 years would transpire before a descendent of his became involved in the advertising industry again?

My ADventure so far
Zoom forward to the 1970’s and a father and mother sit in their kitchen and dream of an adventure to see the world with their two boys, Lorenz Jr. and his younger brother Julian. Father regularly scans the New York Times employment display ads for overseas jobs and imagines himself continuing his university teaching at colleges in England and Australia. A new life begins when a college teaching job is found a world away in Perth, Australia and soon young Julian and his family stand in an Australian immigration office in New York City where Julian is asked what he thinks about seeing Kangaroo’s.

Julian hangs out at his Dad’s college in Australia where his father teaches media studies, photography and computing. Julian discovers the computer lab and falls in love when he realizes he can send anonymous instant messages (though they’re not called that back then) via mainframe computer to unsuspecting student’s computers in the middle of their studies, “This is God, You’ll surely flunk out.”

“A couple years abroad” turns in to ten years and Julian returns home to the U.S. by himself at 16, bidding his family a fond farewell. They wonder what a 16 year old is going to do taking care of the family farm by himself but he uses his skills of persuasion and focus to make his dream come true. Julian knows he’ll be just fine. Julian now lives in the northeast and within a 100 miles of his nearest relative, a kind and loving Aunt who is as sharp as a tack and head of a computing department that runs entirely on computer cards. “How can one make a lot of money?” he asks his Aunt and she says ‘Sales.’ Julian sells stuff. Julian sells computers, he loves technology, he understands computers. Soon Julian and a Saab full of belongings are hurtling down Interstate 10 across the nation to the promised land: Silicon Valley. No money, no specific job prospects but a big dream like so many of us have.

Julian didn’t know it as he arrived in Silicon Valley in the Fall of 1988 with dreams of working in the technology sector but he’s be on a very different path from what he envisioned only a week later. He scours the display ads as his Father once had and searches for jobs working at his dream tech companies and in the end happens upon an intriguing ad in the San Jose Mercury News for a position selling local Yellow Pages advertisements. Another one of those want ads. He never even makes it to another interview. That first advertisement makes an ad man out of him and he becomes GTE Directories’ youngest outside sales rep in the U.S. Julian is 19 and has his first company car and a new techie device that he loves called a mobile phone. It takes up a large portion of his car’s floor. The ads and the phone and the money make him forget about working for a technology company for a while. He goes to work for Pacific Bell selling their Yellow Pages, he get a lot of promotions, he manages, he trains, he strategizes, he works on a mega merger, he markets, he buys a house and starts a family, buys another house and still he can’t get technology out of his head.

The 90’s tick by amazing things are suddenly happening all around him. Julian thinks of the computer with the pulse dialing rubber phone coupler from his Dad’s college in Australia that he used to dial-in to the College mainframe with. He thinks of the first bulletin board he accesses via IBM PC clone from the family farm back east. He dials-up now to a menu based bbs like system called America Online. The number of users on their welcome page keeps growing so fast he can’t believe it. He notices on America Online that his local newspaper where he found his first big job has something on AOL called MercuryCenter. It turns out to be the very first online newspaper. He watches and wonders how an ad man can make the leap back in to technology without giving up all that he’s learned.

One day his boss select him to work on a hush-hush project that he knows Julian will just love. The boss is right. It’s about making directories online and getting their huge sales force ready to sell ads on them. Pacific Bell @Hand and later It’s about bringing together buyers and sellers using advertising and technology. Everything goes in to a blur and all you read about is IPO’s and secretaries retiring. He hesitates too long to earn O.J.’s millions. He thinks of his kids and the mortgage and ponders if he should do a startup or something in between. The decision is made for him when a call comes from a former boss who now works for the company that started MercuryCenter. They’re called Knight Ridder and have newspapers and news web sites scattered all over the country.

Julian joins them just before they make a new separate company called Julian gets his first glimpse in to the power of print and online classified advertising in the real estate, automotive and recruitment space. Before this he didn’t realize that the papers and their online properties make most of their money this way – but it makes more sense when he thinks back on how profound an impact those job ads have had on his life. Although Julian goes to Knight Ridder to help with the online advertising nuts and bolts he ends up starting the first national network sales team instead and has reps all over the country. He works with national Ad Agencies and Fortune 500 businesses. He’s exposed to the Internet version of Madison Avenue and thinks about how this same town was a crowing achievement for his Great Great Grandfather. These Madison Avenue types need to understand how Internet advertising works like everyone else. He has some answers. He works with the Sales VP to build a sales force, operations and processes to get the local and national sales network running.

The boss has Julian focus on a major problem area and shifts his focus there completely. It’s about sales and ads, graphic design and some technology stuff that he thinks Julian will understand. It’s online ad serving and nothing really works the way it’s supposed to. He deals with sales people, ISP’s, servers, clients, tech vendors, newspaper publishers, site leaders, editorial staff, Internet elitists, national advertisers with millions in the budget and local advertisers with hundred in the budget and some not so happy site users along the way. Some of them have the opinion that Julian’s ads are as annoying as those garish billboards in Times Square. A lot of people still don’t understand what people like Julian do, even people in the industry but Julian knows it’s just about bringing buyers and sellers together, people and brands, people and jobs, people and cars, people with their new homes. It all works better now because we’re combining advertising with high technology.

Julian opens a new chapter in his life when he bumps into a girl who is a colleague that works at Knight Ridder in Miami. She’s a rising star who’s made her own way in the Internet. She’s never been a newspaper reader or used the Yellow Pages like Julian. She was a net girl from college on and it’s just how she thinks. Newspaper companies understand that she gets it and and have hired her to help them get it. They meet over business in Phoenix but feel they’ve known each other since the Phoenix has been rising from the ashes. They make a family. They move to Florida where she’s from. He does his same job that he had in San Jose from Miami now. They love it but Julian misses his oldest boys back in the Bay Area and sometimes even the Valley with all the things that go whir in the night. There’s a connection between these places in time, space and the Internet and even with his history back in Times Square and Madison Avenue.

NowJulian E. Gude
Now it’s the Fall of 2005 and I think about how it’s been twenty years and four kids since my smart Aunt told me about how I could make money in sales. I think about O.J. and how I want to have the family business he never really got to have despite all his money. None of his money is here anymore, my Grandfather spent the last of his Father’s share to help buy that family farm I took care of once and it’s gone now too. I know I’m lucky because the money’s gone and not the other way around. It wouldn’t be the same if I didn’t earn it on my own. I live in America and I have the same opportunity that O.J. once had.

For all his business success O.J. seems to have failed with his family. He didn’t succeed in teaching them the value of money, of common sense and ingenuity and hard work that he used to make himself a success. His kids were classic first generation silver spoons that kept their hands out for daddy’s money. They burned through O.J.’s money tout d’suite and since none of it lasted my Grandfather led a normal man’s life with an occasional perk thrown in to his early childhood. My father just worked his ass off on the farm and vowed to use his brain to change all that. And he did that and went on to conquer New York in his own way.

O.J. would understand my motivation. I’m not sure if I’m the entrepreneur that he was but I understand some things about this Information age and how today’s companies work and what they need. And I have some answers and a whole lot of passion and I want something that my kids can do with me if they want to someday. I’m not in it for the money. I found out on my own that making a lot of money without having any time to spend with those you’re working for is a bankrupt way of life. We’ll find the balance by working together and working smarter. And my wife is an entrepreneur as her mother is and she has no fear for our future. We’re going t be one hell of a team. And my Dad is here to help out as well. He’s a history buff who has always helped connect the past with the present as a way to better understand the world and act intelligently. He’s studied and taught media and computing and has a bards tongue and an educator’s verve for helping people learn. He’s also got that technology bug like my wife and I do.

It’s all coming together in a moment of clarity. We see a formula where the right people with a singular focus can leverage that focus and their expertise to create exponential results. Julian E. GudeWe think it will speed things up in a world where the most valuable asset we have is time. It can shorten the distance between two points like the Internet makes the world a smaller place. We call it EXCELER8ION even though Dad isn’t so sure about the name he still believes in the cause. I’m just so thankful to have been involved in the infancy of Internet advertising because it is the ultimate marriage of my passion for advertising and lifelong love of technology.

Just like my Great Great Grandfather, O.J. Gude I’ve had a front row seat to some stuff that my Great Great Grand kids will read about and marvel upon. For a long time I’ve helped a lot of big companies make their mark and now it’s time for my family and I to work for ourselves and make our mark upon this place. Perhaps we’ll even be fortunate enough to work with people like you who might care to join us on our ADventure.

With warmest regards,


Belated bleary eyed blog beginnings

Well, after spending most of the day updating my company site and setting up a company blog I thought I’d throw together a quick blog that I won’t likely ever use just to try out some different themes. I like this one from Fauna.

The company blog will be a great way to write every day about work stuff. I still need to figure out the whole auto update your blog from an RSS feed thing. I’d like to have each rss story show up as an individual post but so far I haven’t gotten any of the plugins to work. All the easy ones cost money. Newman! My business is coming along as well. Next up we need to dramatically edit the content presentation so that the initial screens are much less copy intense. The training page is still a non-starter as well.

Nothing more to add.